Fortnite Settlement: How to Claim Your Refund for Unwanted Purchases

  • December 29, 2024 6:53 PM PST

    Epic Games’ controversial in-game purchase tactics have led to a significant $245 million settlement, and now Fortnite players who were impacted by these deceptive practices are getting compensated. The Federal Trade Commission (FTC) announced on Monday, Dec. 9, that it has begun sending payments to those who were charged for unwanted purchases in Fortnite between January 2017 and September 2022. Players who are eligible for this settlement have until Jan. 10, 2025, to submit their claims.
    The FTC's investigation revealed that Epic Games employed "dark patterns," or deceptive design tactics, to encourage in-game purchases. These included confusing and inconsistent button configurations that caused players to unintentionally incur charges with a single click. The agency’s March 2023 announcement highlighted these design flaws as the reason for the unwanted charges.
    Payments are already being sent out, with approximately 629,344 players set to receive compensation. The average payout is around $114 per eligible claimant. One lucky recipient, a staff member at CNET, received a PayPal deposit of $95.98 as part of the settlement, a welcome surprise after forgetting about the claim.
    Fortnite, which boasts a massive player base, especially among teens, is free-to-play, relying heavily on in-game purchases like Battle Passes and V-Bucks. However, as a platform that attracts many young players, Epic Games has made efforts to improve its security and ensure payments are only made with proper authorization.
    Who is Eligible to File a Claim?
    To file a claim, players must have been charged for unwanted in-game items between January 2017 and September 2022. This includes cases where:
    Players were charged for in-game currency without their consent.
    A child made unauthorized credit card purchases between January 2017 and November 2018.
    An account was locked after disputing a charge between January 2017 and September 2022.
    Only individuals 18 or older can file a claim, though parents or guardians can file on behalf of minors.
    How to File a Fortnite Claim
    The claims window remains open until Jan. 10, 2025. To submit a claim, visit the FTC's Epic Games/Fortnite page. If you received a claim number via email, simply provide it and complete a CAPTCHA test to file your claim. If you didn’t get a claim number or have lost it, you can still file by using your Epic Games account ID. For help finding your Epic account ID, consult the Epic Games support page.


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