Forum Posts

• bella kamp

  • 2 posts
  Posted in the topic Why Crypto.com Does Not Offer Open Phone Support in the forum News and Announcements

  February 5, 2026 11:48 PM PST

  crypto.com support number limits phone-based support to reduce the risk of fraud and social engineering attacks. Cryptocurrency platforms are frequent targets for scammers, and phone calls can be exploited more easily than secure in-app messaging. By prioritizing digital communication, Crypto.com ensures conversations are encrypted, logged, and verified. This system also allows support teams to handle complex issues more efficiently by reviewing transaction data and account history directly within the platform.
• bella kamp

  • 2 posts
  Posted in the topic Why Is Coinbase Phone Support Limited? in the forum News and Announcements

  February 5, 2026 11:43 PM PST

  Coinbase limits phone support to reduce security risks and manage the high volume of users worldwide. Cryptocurrency platforms face constant threats from scams and social engineering, so restricting phone interactions helps protect accounts. Additionally, coinbase customer service phone number serves millions of users, making full-scale phone support impractical. Instead, the company invests in automated tools, self-help resources, and email-based support to handle most issues efficiently while maintaining strong security controls.